'Hello, how are you today?' 'I am fine, thank you. How are you?' 'I'm fine thank you'. People adhere to certain protocols when speaking with each other. Even if someone is not fine, they will usually say they are because that is an expected response. Somewhere in your world, a crucial discussion is taking place or is about to occur. You and someone else will make far more progress if you're both prepared to be honest and respond truthfully.